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Starting Out

Developing a Continuous Process Improvement Deployment

July/August 2009
Volume 5, Issue 4

Corporate Leadership Profile

Vino and Veritas
By Jamie Friddle
When Kaj Ahlmann retired from an executive position with GE, he carried the principles of Six Sigma to his new endeavor - Six Sigma Ranch, Vineyards and Winery in California, USA. Ahlmann and his team have proven that pairing Six Sigma and winemaking is a good match.

Research

The Effect of the Economy on Six Sigma
By Michael Marx
This iSixSigma research explores how Six Sigma companies are responding to the current economic conditions. Are improvement programs on the chopping block, or are organizations seizing the opportunity to refocus efforts on process improvement and customer satisfaction?

"Final Tollgate" Project Example

Applying Six Sigma to Six Sigma
By Bryce Currie and Holly Duckworth
Six years into the Six Sigma deployment at TRW Automotive, a team performed a DMAIC project to determine how the process improvement program itself could benefit from continuous process improvement. The project resulted in a monitoring method to report on how each business unit was performing on the critical factors found in the Analyze phase.
  About the "Final Tollgate" Project Example
The Final Tollgate features a Six Sigma project as it would be presented to a panel of company executives at the final project review. The objectives of such a presentation are to 1) communicate significant results of the project, 2) share highlights of how results were achieved and 3) gain agreement to close the project. The slides are the Black Belts visual presentation and the accompanying text is the verbal presentation. It is assumed that the project leader has been making regular presentations at each tollgate and that the executives in the audience have a basic understanding of Six Sigma. The content for this project was assembled for illustration purposes. It is based on fabricated data from a fictional company. Any similarities to an actual project are coincidental.

Do you have an exemplary Six Sigma project to share? Would you like to see it here? Submit it to us at www.isixsigma.com/submit/.

Strategy

Can You Change Organizational Culture
By J. Kenneth Feldman
To be more competitive, many organizations at some point take on the difficult task of changing their corporate culture. The key to success lies in understanding how culture is shaped.

Methodology

A True Story: The Black Belt and the Magic of Communication
By Scott Golmen, Carol Keers and John Underwood
Learning to communicate with clarity, confidence and passion helped this Black Belt improve his performance and invigorate a Six Sigma program.

Product/Service Guide

Electronic Learning
This directory is a reference to help practitioners who are looking for an e-learning source. Those considering enrolling in training should contact providers directly.

More Features

Don't Keep Reinventing the Wheel
Process Maps: The Hidden Potential in the 'Handoffs'
16 Smart Tips for Successful Black Belts

Also In This Issue

Editor's Notes
Best Black Belt
Ask an Expert
Six Sigma Basics
Tool Spotlight
Shop Talk
Plugged In
The Cox-Box Cartoon
Open Mike


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