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Building a Process
Improvement Culture

How to Create a Strong Environment for Lean Six Sigma

March/April 2010
Volume 6, Issue 2

Corporate Leadership Profile

Best Places to Work for Six Sigma Professionals
By Kirsten Terry and Randy Woods
Although they vary in size, location and industry, the 10 companies on iSixSigma's second annual Best Places to Work list all excel at the same thing - providing a great work environment for Belts. The ranking of the list is presented here, as well as insight into what these organizations do to keep their process improvement practitioners satisfied.

Research

7th Annual iSixSigma Global Salary Survey
By Michael Marx
iSixSigma reports on compensation trends around the world, based on salary data from more than 2,000 Black Belts, Master Black Belts, Champions, Deployment Leaders, Quality Professionals and Quality Executives.

"Final Tollgate" Project Example

Age Verification Cycle Time
By Sian Davidson, William Maloney, Marcus Ruff and Antoine Bonello
Betfair, an online betting community, used a rapid improvement process based on the DMAIC roadmap to address customer complaints that it was taking too long to verify that they were of legal age to gamble.
  About the "Final Tollgate" Project Example
The Final Tollgate features a Six Sigma project as it would be presented to a panel of company executives at the final project review. The objectives of such a presentation are to 1) communicate significant results of the project, 2) share highlights of how results were achieved and 3) gain agreement to close the project. The slides are the Black Belts visual presentation and the accompanying text is the verbal presentation. It is assumed that the project leader has been making regular presentations at each tollgate and that the executives in the audience have a basic understanding of Six Sigma. The content for this project was assembled for illustration purposes. It is based on fabricated data from a fictional company. Any similarities to an actual project are coincidental.

Do you have an exemplary Six Sigma project to share? Would you like to see it here? Submit it to us at www.isixsigma.com/submit/.

Strategy

Setting the Black Belt Path
By Susan Cucuzza and D. Lynn Kelley
When Black Belts at Textron Inc. began expressing dissatisfaction with the repatriation experience, leaders of the company's Six Sigma program took action. They launched a new process for developing Black Belts that puts greater focus on career development and planning.

Methodology

Keeping Projects in Line
By Carold "Ted" Shropshire
A common complaint in many Lean Six Sigma deployments is that projects take too long to complete. Belts can help fight this stigma by applying three tools - the work breakdown structure, network diagram and Gantt chart - from the project management realm.

Product/Service Guide

Statistical Analysis Software

More Features

Going Beyond the 5 Whys
A Day in the Life of a Master Black Belt

Also In This Issue

Editor's Notes
Best Black Belt
Ask an Expert
Six Sigma Basics
Tool Spotlight
Shop Talk
Plugged In
The Cox-Box Cartoon
Open Mike


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