4 People You Should Know
Meet Influential Process Improvement Leaders September/October 2010 Volume 6, Issue 5
Corporate Leadership Profile
Four People You Should KnowBy Kate BurrowsAs run-of-the-mill Six Sigma deployments take a backseat to other approaches, leaders are faced with a new challenge. The four people profiled here - Dr. Gary Kaplan of Virginia Mason Medical Center (pictured above), Scott Heydon of Starbucks Corp., Russell Ford of ClearEdge Power and County Executive Chris Collins of Erie County, N.Y., USA - are using their experience and vision to apply process improvement in innovative ways.
Taking the 'Nay' Out of Six Sigma NaysayersBy Gianna C. ClarkNaysayers can be a challenging obstacle to gaining buy-in for Lean Six Sigma. Program leaders should keep an eye out for five particularly damaging personalities and nix the nay before these resisters cause permanent harm.
Getting a GripBy Sean RohenBelts and process owners can learn valuable lessons about project handoffs from the USA Track & Field men's and women's 4 x 100 relay teams' performance at the 2008 Summer Olympics in Beijing.
Spreading the WordBy Heidi HansonIn this age of constant contact, how do organizations communicate about their Lean Six Sigma programs? This research report examines what methods are being used to share deployment news and how effectively they are keeping stakeholders informed.Buy this article as a PDF
"Final Tollgate" Project Example
Lab On-time TestingBy Bill Poynor and Holly Duckworth
When Kaiser Aluminum Trentwood facility brought physical property tests of its metal products in house, the group began encountering delays. To combat this issue, the laboratory manager completed a Green Belt project to improve lab on-time testing.