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4 People You Should Know

Meet Influential Process Improvement Leaders  •  September/October 2010  •  Volume 6, Issue 5

Corporate Leadership Profile

Four People You Should Know

By Kate BurrowsAs run-of-the-mill Six Sigma deployments take a backseat to other approaches, leaders are faced with a new challenge. The four people profiled here - Dr. Gary Kaplan of Virginia Mason Medical Center (pictured above), Scott Heydon of Starbucks Corp., Russell Ford of ClearEdge Power and County Executive Chris Collins of Erie County, N.Y., USA - are using their experience and vision to apply process improvement in innovative ways.

Strategy

Taking the 'Nay' Out of Six Sigma Naysayers

By Gianna C. ClarkNaysayers can be a challenging obstacle to gaining buy-in for Lean Six Sigma. Program leaders should keep an eye out for five particularly damaging personalities and nix the nay before these resisters cause permanent harm.

Methodology

Getting a Grip

By Sean RohenBelts and process owners can learn valuable lessons about project handoffs from the USA Track & Field men's and women's 4 x 100 relay teams' performance at the 2008 Summer Olympics in Beijing.

Research

Spreading the Word

By Heidi HansonIn this age of constant contact, how do organizations communicate about their Lean Six Sigma programs? This research report examines what methods are being used to share deployment news and how effectively they are keeping stakeholders informed.Buy this article as a PDF

"Final Tollgate" Project Example

Lab On-time Testing

By Bill Poynor and Holly Duckworth

When Kaiser Aluminum Trentwood facility brought physical property tests of its metal products in house, the group began encountering delays. To combat this issue, the laboratory manager completed a Green Belt project to improve lab on-time testing.

About the "Final Tollgate" Project Example
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The Cox-Box Cartoon
Open Mike
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Six Sigma News Scan
Product / Service Guide